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Teleperformance Global Business
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TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED

Active

Updated: 05 Nov 2024

The company provides outbound & inbound bpo service for telecaller.

Teleperformance Global Business Private Limited, is an unlisted private company incorporated on 08 November, 2001. It is classified as a private limited company and is located in Mumbai City, Maharashtra. It's authorized share capital is INR 190.97 cr and the total paid-up capital is INR 1.26 cr.

Industry

Computer Related Services

Products

Outbound & inbound bpo service

Key Metrics

** All rupee values in INR crores. Based on March 2024 numbers.

Sales

182.98%

₹ 5,436.1

EBITDA

107.93%

₹ 1,156.2

Net Profit

79.3%

₹ 625.7

Networth

-62.08%

₹ 2,728.9

Borrowings

₹ -

Assets

-42.67%

₹ 4,573.1

Gross Margin

100.0 %

Operating Margin

-7.68

21.3 %

Net Profit Margin

-6.14

11.3 %

Return on Equity

18.08

22.9 %

ROCE

23.28

28.9 %

Debt to Equity

0.0

Sales

Mar 2024

Net worth

Mar 2024

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Locations

India (10)

State	Type	Address

Locations on Map

Tofler Score

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Risk

Severe Risk

No risks identified

Moderate Risk

CASH DETERIORATING

Low Risk

EBITDA MARGINS DETERIORATING
NET MARGIN DETERIORATING

About Tofler Score

Tofler Score measures the quality of performance and integrity of a company. It is dependent on three key factors - Sustainability, Governance, and Growth.

Financial Highlights

** All numbers in INR crores

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Sales	1,049.4	1,194.4	1,428.6	1,921.0	5,436.1
Operating profit	353.1	370.9	432.9	556.1	1,156.2
Net profit	189.6	199.1	261.0	349.0	625.7
Gross margin	100.0	100.0	100.0	100.0	100.0
Operating margin	33.6	31.1	30.3	28.9	21.3
Net margin	17.6	16.4	17.7	17.4	11.3
Networth	624.6	825.8	1,092.2	7,197.3	2,728.9
Borrowings	-	-	-	-	-
Assets	1,031.8	1,231.1	1,596.3	7,976.7	4,573.1
Debt to equity	0.0	0.0	0.0	0.0	0.0
Current ratio	3.3	4.3	4.5	19.3	2.2
ROE	30.4	24.1	23.9	4.8	22.9
Days payable	-	-	-	-	-
WC days	134.0	184.0	221.0	1,304.0	82.0

Margins

Gross margin

Operating margin

Net margin

Balance Sheet

Standalone

Consolidated

₹

** All numbers in INR crores

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Equity Capital	0.5	0.5	0.5	1.3	1.3
Reserves	624.2	825.3	1,091.7	7,196.0	2,727.6
Borrowings +	-	-	-	-	-
Long term borrowings	-	-	-	-	-
Short term borrowings	-	-	-	-	-
Trade payables +	76.0	87.3	117.1	154.2	476.7
Days payable	-	-	-	-	-
Other liabilities +	407.1	405.3	504.1	779.4	1,844.2
Other non-current liabilities	239.4	221.9	257.4	404.3	840.1
Other current liabilities	91.8	96.2	129.7	220.9	527.4
Total liabilities	1,031.8	1,231.1	1,596.3	7,976.7	4,573.1
Fixed Assets +	409.7	360.5	389.6	581.2	1,472.9
Tangible assets	406.6	350.3	379.0	568.6	1,371.9
CWIP	0.7	-	-	4.2	2.3
Intangible assets	2.4	10.2	10.5	8.4	98.8
LT loans and advances	11.6	12.9	18.4	27.0	-
Other non-current assets	56.7	73.4	76.5	128.5	868.7
Current assets +	553.8	784.3	1,111.8	7,240.0	2,231.5
Inventories	-	-	-	-	-
Trade receivables	217.5	198.0	202.7	302.8	827.0
Cash and cash equivalents	89.8	91.0	166.7	6,674.5	647.8
ST loans and advances	0.3	0.3	0.3	4.3	-
Other current assets	246.1	495.0	742.2	258.4	756.7
Total assets	1,031.8	1,231.1	1,596.3	7,976.7	4,573.1

Percentage of assets	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Equity Capital	0.05	0.04	0.03	0.02	0.03
Reserves	60.49	67.04	68.39	90.21	59.64
Borrowings +	0.0	0.0	0.0	0.0	0.0
Long term borrowings	0.0	0.0	0.0	0.0	0.0
Short term borrowings	0.0	0.0	0.0	0.0	0.0
Trade payables	7.36	7.09	7.33	1.93	10.42
Other liabilities +	39.46	32.92	31.58	9.77	40.33
Other non-current liabilities	23.2	18.02	16.12	5.07	18.37
Other current liabilities	8.9	7.81	8.13	2.77	11.53
Total liabilities
Fixed Assets +	39.71	29.29	24.4	7.29	32.21
Tangible assets	39.41	28.46	23.74	7.13	30.0
CWIP	0.07	0.0	0.0	0.05	0.05
Intangible assets	0.23	0.83	0.66	0.11	2.16
LT loans and advances	1.13	1.05	1.15	0.34	0.0
Other non-current assets	5.49	5.96	4.79	1.61	19.0
Current assets +	53.67	63.7	69.65	90.76	48.8
Inventories	0.0	0.0	0.0	0.0	0.0
Trade receivables	21.08	16.08	12.7	3.8	18.08
Cash and cash equivalents	8.7	7.39	10.44	83.67	14.17
ST loans and advances	0.03	0.02	0.02	0.05	0.0
Other current assets	23.86	40.21	46.49	3.24	16.55
Total assets

	Mar 2023	Mar 2024
Equity Capital	1.3	1.3
Reserves	8,941.7	2,739.4
Borrowings +	-	-
Long term borrowings	-	-
Short term borrowings	-	-
Trade payables +	346.0	481.7
Days payable	-	-
Other liabilities +	1,558.4	1,870.3
Other non-current liabilities	603.6	842.9
Other current liabilities	608.8	545.7
Total liabilities	10,501.4	4,611.0
Fixed Assets +	1,245.3	1,485.5
Tangible assets	1,123.7	1,383.5
CWIP	6.2	2.3
Intangible assets	115.4	99.7
LT loans and advances	40.0	29.0
Other non-current assets	635.5	679.9
Current assets +	8,580.6	2,416.6
Inventories	-	-
Trade receivables	664.3	851.4
Cash and cash equivalents	7,238.3	793.8
ST loans and advances	1.0	-
Other current assets	677.0	771.4
Total assets	10,501.4	4,611.0

Percentage of assets	Mar 2023	Mar 2024
Equity Capital	0.01	0.03
Reserves	85.15	59.41
Borrowings +	0.0	0.0
Long term borrowings	0.0	0.0
Short term borrowings	0.0	0.0
Trade payables	3.29	10.45
Other liabilities +	14.84	40.56
Other non-current liabilities	5.75	18.28
Other current liabilities	5.8	11.84
Total liabilities
Fixed Assets +	11.86	32.22
Tangible assets	10.7	30.01
CWIP	0.06	0.05
Intangible assets	1.1	2.16
LT loans and advances	0.38	0.63
Other non-current assets	6.05	14.75
Current assets +	81.71	52.41
Inventories	0.0	0.0
Trade receivables	6.33	18.46
Cash and cash equivalents	68.93	17.22
ST loans and advances	0.01	0.0
Other current assets	6.45	16.73
Total assets

Total assets

Profit & Loss

Standalone

Consolidated

₹

** All numbers in INR crores

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Sales +	1,049.4	1,194.4	1,428.6	1,921.0	5,436.1
Sales growth %	12.85	13.82	19.61	34.47	182.98
Expenses +	825.2	946.1	1,121.1	1,537.6	4,735.4
Cost of goods	-	-	-	-	-
Employee cost	487.5	538.3	685.7	904.7	3,237.1
Other costs	208.7	285.2	310.0	460.2	1,042.8
Operating profit +	353.1	370.9	432.9	556.1	1,156.2
Operating margin %	33.6	31.1	30.3	28.9	21.3
Other income	27.9	20.1	45.2	81.9	111.4
Interest	23.0	22.9	23.7	35.3	79.8
Depreciation	105.9	99.7	101.7	137.3	375.7
Exceptional items	-	-	-	-	-
Profit before tax	252.2	268.5	352.7	465.4	812.0
Tax	62.6	69.4	91.7	116.4	186.4
Profit - disc. ops	-	-	-	-	-
Net profit	189.6	199.1	261.0	349.0	625.7
Net margin %	17.6	16.4	17.7	17.4	11.3

Precentage of total income	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Sales	97.41	98.35	96.93	95.91	97.99
Expenses +	76.59	77.9	76.07	76.77	85.36
Cost of goods	0.0	0.0	0.0	0.0	0.0
Employee cost	45.26	44.32	46.53	45.17	58.35
Other costs	19.37	23.48	21.04	22.98	18.8
Operating profit	32.78	30.54	29.37	27.76	20.84
Other income	2.59	1.65	3.07	4.09	2.01
Interest	2.13	1.88	1.61	1.76	1.44
Depreciation	9.83	8.21	6.9	6.86	6.77
Exceptional items	0.0	0.0	0.0	0.0	0.0
Profit before tax	23.41	22.1	23.93	23.23	14.64
Tax	5.81	5.71	6.22	5.81	3.36
Profit - disc. ops	0.0	0.0	0.0	0.0	0.0
Net profit	17.6	16.39	17.71	17.42	11.28

	Mar 2023	Mar 2024
Sales +	4,776.9	5,598.7
Sales growth %	None	17.2
Expenses +	4,200.8	4,883.8
Cost of goods	-	-
Employee cost	2,784.7	3,349.8
Other costs	1,003.5	1,070.1
Operating profit +	988.8	1,178.8
Operating margin %	20.7	21.1
Other income	140.3	66.0
Interest	62.0	80.2
Depreciation	350.7	383.7
Exceptional items	-	-
Profit before tax	716.3	780.9
Tax	190.2	192.6
Profit - disc. ops	489.6	-
Net profit	1,015.7	588.3
Net margin %	18.8	10.4

Precentage of total income	Mar 2023	Mar 2024
Sales	97.15	98.84
Expenses +	85.43	86.21
Cost of goods	0.0	0.0
Employee cost	56.63	59.13
Other costs	20.41	18.89
Operating profit	20.11	20.81
Other income	2.85	1.16
Interest	1.26	1.42
Depreciation	7.13	6.77
Exceptional items	0.0	0.0
Profit before tax	14.57	13.79
Tax	3.87	3.4
Profit - disc. ops	9.96	0.0
Net profit	20.66	10.39

Revenue from operations

Ratios

Standalone

Consolidated

	Mar 2020	Mar 2021	Mar 2022	Mar 2023	Mar 2024
Solvency +
Total Debt/Equity	0.0	0.0	0.0	0.0	0.0
Net Debt/Equity	0.0	0.0	0.0	0.0	0.0
Total Debt/Assets	0.0	0.0	0.0	0.0	0.0
Total Assets/Equity	1.6	1.5	1.5	1.1	1.7
Liquidity +
Current Ratio	3.3	4.3	4.5	19.3	2.2
Quick Ratio	3.3	4.3	4.5	19.3	2.2
Interest Coverage	15.4	16.2	18.2	15.8	14.5
Performance
Gross Margin	100.0	100.0	100.0	100.0	100.0
Operating Margin	33.6	31.1	30.3	28.9	21.3
Net Margin	17.6	16.4	17.7	17.4	11.3
Return +
Return on Equity	30.4	24.1	23.9	4.8	22.9
Pre-tax ROCE	31.1	28.2	26.4	5.6	28.9
Return on Assets	18.4	16.2	16.4	4.4	13.7
Pre-tax ROIC	39.6	32.8	30.3	5.8	28.6
Efficiency +
Days Payable	-	-	-	-	-
Days Inventory	-	-	-	-	-
Days Receivable	76.0	61.0	52.0	58.0	56.0
Fixed Asset Turnover	2.6	3.3	3.7	3.3	3.7
Total Asset Turnover	1.0	1.0	0.9	0.2	1.2
Working Capital
Cash Conversion Cycle	76.0	61.0	52.0	58.0	56.0
Working Capital Days	134.0	184.0	221.0	1,304.0	82.0

	Mar 2023	Mar 2024
Solvency +
Total Debt/Equity	0.0	0.0
Net Debt/Equity	0.0	0.0
Total Debt/Assets	0.0	0.0
Total Assets/Equity	1.2	1.7
Liquidity +
Current Ratio	9.0	2.4
Quick Ratio	9.0	2.4
Interest Coverage	15.9	14.7
Performance
Gross Margin	100.0	100.0
Operating Margin	20.7	21.1
Net Margin	18.8	10.4
Return +
Return on Equity	11.4	21.5
Pre-tax ROCE	7.2	27.7
Return on Assets	9.7	12.8
Pre-tax ROIC	7.1	29.0
Efficiency +
Days Payable	-	-
Days Inventory	-	-
Days Receivable	51.0	56.0
Fixed Asset Turnover	3.8	3.8
Total Asset Turnover	0.5	1.2
Working Capital
Cash Conversion Cycle	51.0	56.0
Working Capital Days	583.0	91.0

Ratios

Current ratio

Debt/equity ratio

Charges on assets

Bank wise

Charges

The Hongkong and Shanghai Banking Corporation Limited

No. of Loans: 1

Total Amount : 140.0 cr

Barclays Bank PLC

No. of Loans: 1

Total Amount : 55.0 cr

ICICI Bank Limited

No. of Loans: 1

Total Amount : 50.0 cr

RBL Bank Limited

No. of Loans: 1

Total Amount : 30.0 cr

Axis Bank Limited

No. of Loans: 1

Total Amount : 25.0 cr

Charge Holder	Amount	Date of creation/modification
RBL Bank Limited	30.0 cr	28 Mar, 2024
The Hongkong and Shanghai Banking Corporation Limited	140.0 cr	30 Nov, 2021
Axis Bank Limited	25.0 cr	02 Mar, 2021
Barclays Bank PLC	55.0 cr	29 Jul, 2016
ICICI Bank Limited	50.0 cr	28 Jun, 2016

Charges

The Hongkong and Shanghai Banking Corporation Limited

Barclays Bank PLC

ICICI Bank Limited

RBL Bank Limited

Others

People

Designation	Name	DIN/PAN	Tenure
Director	Olivier Claude Jean Rigaudy	08276794	1 years
Additional Director	Vinod Mehta	08634511	2 years
Director	Anish Mukker	08938893	3 years
Director	Teri Elaine Obrien	10235471	1 years

Company Network

Companies connected through Directors

Name	Status	Paid up Capital	Common Directors	Address
TELEPERFORMANCE BPO HOLDINGS PRIVATE LIMITED	Active	6.4 L	4	Maharashtra
TELEPERFORMANCE GLOBAL SERVICES PRIVATE LIMITED	Amalgamated	90.7 Cr	4	Maharashtra
MAJOREL INDIA PRIVATE LIMITED	Active	3.0 Cr	2	Delhi
TELEPERFORMANCE FOUNDATION INDIA	Active	0.0	1	Maharashtra
AAPYA HEALTH AND LIFESTYLE TECHNOLOGY PRIVATE LIMITED	Active	2.0 L	1	Haryana

Subsidiary Companies

Name	State / Country	Incorporation Year	Paidup Capital
TELEPERFORMANCE BUSINESS SERVICES INDIA LIMITED	Maharashtra	2005	₹ 328.9 Cr

Registered Details

CIN

U72900MH2001PTC395416

PAN

AABCC6211B

Incorporation

2001, 23.4 years

Company Email

vishal.chhabra@teleperformance.com

Paid up Capital

₹ 1.3 Cr

Authorised Capital

₹ 191.0 Cr

AGM

Sep 2024

Type

Private

Non-government Company

FAQ - TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED

What is the incorporation date of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED?

The incorporation date of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is 08 November, 2001

What is the authorized share capital of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED?

The authorized share capital of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is INR ₹ 191.0 Cr.

What is the paid-up capital of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED?

The paid-up capital of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is INR ₹ 1.3 Cr.

What is the registered address of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED?

The registered address of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is Teleperformance Towers, Plot CST No. 1406 - A / 28 Mindspa ce, Goregaon (West) NA Mumbai Mumbai City Maharashtra - 400104

What is the CIN number of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED?

The CIN number of TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is U72900MH2001PTC395416.

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