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Insight Customer Call Solutions Limited Location T. Score Charges People Network Registered Details
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INSIGHT CUSTOMER CALL SOLUTIONS LIMITED

Active
Updated: 23 Oct 2024

The company is a leading provider of BPM and BPO services in India. ICCS garners a highly responsive structure to resonate with its client’s individual needs.

Insight Customer Call Solutions Limited, is an unlisted public company incorporated on 28 June, 2005. It is classified as a public limited company and is located in North East, Delhi. It's authorized share capital is INR 5.00 cr and the total paid-up capital is INR 83.27 lac.

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Industry

Business Services
Products
  • BACK OFFICE SERVICES, TECH SUPPORT SERVICES, RECRUITMENT PROCESS OUTSOURCING, OUTBOUND SERVICES, FINANCE AND ACCOUNTING, MARKET RESEARCH, CHAT AND EMAIL, INBOUND SERVICES
Key Metrics

** All rupee values in INR crores. Based on March 2023 numbers.

Sales
33.98%
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EBITDA
23.09%
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Net Profit
16.39%
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Networth
36.86%
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Borrowings
84.55%
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Assets
41.77%
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Gross Margin
-
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Operating Margin
-0.68
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Net Profit Margin
-0.54
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Return on Equity
-4.74
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ROCE
-17.07
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Debt to Equity
0.24
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Sales
Mar 2023
Net worth
Mar 2023

Locations

indian flag India (6)
State Type Address

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Tofler Score

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Risk

Severe Risk
  • No risks identified
Moderate Risk
  • No risks identified
Low Risk
  • No risks identified
About Tofler Score
Tofler Score measures the quality of performance and integrity of a company. It is dependent on three key factors - Sustainability, Governance, and Growth.

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Financial Highlights

** All numbers in INR crores
Mar 2019 Mar 2020 Mar 2021 Mar 2022 Mar 2023
Sales GET PRO GET PRO GET PRO GET PRO GET PRO
Operating profit GET PRO GET PRO GET PRO GET PRO GET PRO
Net profit GET PRO GET PRO GET PRO GET PRO GET PRO
Gross margin GET PRO GET PRO GET PRO GET PRO GET PRO
Operating margin GET PRO GET PRO GET PRO GET PRO GET PRO
Net margin GET PRO GET PRO GET PRO GET PRO GET PRO
Networth
Borrowings GET PRO GET PRO GET PRO GET PRO GET PRO
Assets GET PRO GET PRO GET PRO GET PRO GET PRO
Debt to equity GET PRO GET PRO GET PRO GET PRO GET PRO
Current ratio GET PRO GET PRO GET PRO GET PRO GET PRO
ROE GET PRO GET PRO GET PRO GET PRO GET PRO
Days payable GET PRO GET PRO GET PRO GET PRO GET PRO
WC days GET PRO GET PRO GET PRO GET PRO GET PRO
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Margins

Gross margin
Operating margin
Net margin

Balance Sheet

%
** All numbers in INR crores
Mar 2019 Mar 2020 Mar 2021 Mar 2022 Mar 2023
Equity Capital GET PRO GET PRO GET PRO GET PRO GET PRO
Reserves GET PRO GET PRO GET PRO GET PRO GET PRO
Borrowings + GET PRO GET PRO GET PRO GET PRO GET PRO
Long term borrowings GET PRO GET PRO GET PRO GET PRO GET PRO
Short term borrowings GET PRO GET PRO GET PRO GET PRO GET PRO
Trade payables + GET PRO GET PRO GET PRO GET PRO GET PRO
Days payable GET PRO GET PRO GET PRO GET PRO GET PRO
Other liabilities + GET PRO GET PRO GET PRO GET PRO GET PRO
Other non-current liabilities GET PRO GET PRO GET PRO GET PRO GET PRO
Other current liabilities GET PRO GET PRO GET PRO GET PRO GET PRO
Total liabilities GET PRO GET PRO GET PRO GET PRO GET PRO
Fixed Assets + GET PRO GET PRO GET PRO GET PRO GET PRO
Tangible assets GET PRO GET PRO GET PRO GET PRO GET PRO
CWIP GET PRO GET PRO GET PRO GET PRO GET PRO
Intangible assets GET PRO GET PRO GET PRO GET PRO GET PRO
LT loans and advances GET PRO GET PRO GET PRO GET PRO GET PRO
Other non-current assets GET PRO GET PRO GET PRO GET PRO GET PRO
Current assets + GET PRO GET PRO GET PRO GET PRO GET PRO
Inventories GET PRO GET PRO GET PRO GET PRO GET PRO
Trade receivables GET PRO GET PRO GET PRO GET PRO GET PRO
Cash and cash equivalents GET PRO GET PRO GET PRO GET PRO GET PRO
ST loans and advances GET PRO GET PRO GET PRO GET PRO GET PRO
Other current assets GET PRO GET PRO GET PRO GET PRO GET PRO
Total assets GET PRO GET PRO GET PRO GET PRO GET PRO
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Total assets

Profit & Loss

%
** All numbers in INR crores
Mar 2019 Mar 2020 Mar 2021 Mar 2022 Mar 2023
Sales + GET PRO GET PRO GET PRO GET PRO GET PRO
Sales growth % GET PRO GET PRO GET PRO GET PRO GET PRO
Expenses + GET PRO GET PRO GET PRO GET PRO GET PRO
Cost of goods GET PRO GET PRO GET PRO GET PRO GET PRO
Employee cost GET PRO GET PRO GET PRO GET PRO GET PRO
Other costs GET PRO GET PRO GET PRO GET PRO GET PRO
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Operating margin % GET PRO GET PRO GET PRO GET PRO GET PRO
Other income GET PRO GET PRO GET PRO GET PRO GET PRO
Interest GET PRO GET PRO GET PRO GET PRO GET PRO
Depreciation GET PRO GET PRO GET PRO GET PRO GET PRO
Exceptional items GET PRO GET PRO GET PRO GET PRO GET PRO
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Tax GET PRO GET PRO GET PRO GET PRO GET PRO
Profit - disc. ops GET PRO GET PRO GET PRO GET PRO GET PRO
Net profit GET PRO GET PRO GET PRO GET PRO GET PRO
Net margin % GET PRO GET PRO GET PRO GET PRO GET PRO
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Revenue from operations

Ratios

Mar 2019 Mar 2020 Mar 2021 Mar 2022 Mar 2023
Solvency +
Total Debt/Equity GET PRO GET PRO GET PRO GET PRO GET PRO
Net Debt/Equity GET PRO GET PRO GET PRO GET PRO GET PRO
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Performance
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Return +
Return on Equity GET PRO GET PRO GET PRO GET PRO GET PRO
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Pre-tax ROIC GET PRO GET PRO GET PRO GET PRO GET PRO
Efficiency +
Days Payable GET PRO GET PRO GET PRO GET PRO GET PRO
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Days Receivable GET PRO GET PRO GET PRO GET PRO GET PRO
Fixed Asset Turnover GET PRO GET PRO GET PRO GET PRO GET PRO
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Working Capital
Cash Conversion Cycle GET PRO GET PRO GET PRO GET PRO GET PRO
Working Capital Days GET PRO GET PRO GET PRO GET PRO GET PRO
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Ratios

Current ratio
Debt/equity ratio

Charges on assets

Bank wise
Charges
1

HDFC Bank Limited

No. of Loans: 3

Total Amount : 32.3 cr

2

Deutsche Bank AG

No. of Loans: 2

Total Amount : 24.3 cr

3

Axis Bank Limited

No. of Loans: 1

Total Amount : 0.2 cr

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Charges

HDFC Bank Limited
Deutsche Bank AG
Axis Bank Limited

People

Designation Name DIN/PAN Tenure
Director Divij Singhal
Shareholder
00257187 19 years
Director Devendra Prasad Singhal
Shareholder
00483242 19 years
Director Akhil Bansal 07398573 2 years
Director Rahul Gupta 07731655 2 years
Director Santosh Kumar 08614195 5 years

Company Network

Companies connected through Directors

Name Status Paid up Capital Common Directors Address
ICCS TECHNOLOGY PRIVATE LIMITED
Active
1.0 L 2 Delhi
GRACE AND GLAMOUR (INDIA) PRIVATE LIMITED
Strike Off
1.0 L 1 Delhi
COMPLY HUB CONSULTANTS PRIVATE LIMITED
Active
1.0 L 1 Delhi
OSWAL GREENTECH LIMITED
Active
256.8 Cr 1 Punjab
IFA ALLIANCE PRIVATE LIMITED
Active
1.0 L 1 Kerala
ALLIANCE FORENSIC ACCOUNTANTS PRIVATE LIMITED
Active
73,000.0 1 Delhi
WALLET CIRCLE TECHNOLOGIES LIMITED
Active
10.0 Cr 1 Delhi
HPR STARTUP CONSULTANTS PRIVATE LIMITED
Active
15,000.0 1 Uttar Pradesh

Subsidiary Companies

Name State / Country Incorporation Year Paidup Capital
ICCS TECHNOLOGY PRIVATE LIMITED Delhi 2016 ₹ 1.0 L

Registered Details

CIN

U74999DL2005PLC138072

PAN

AADCE7049P

Incorporation

2005, 19.4 years

Company Email

accounts@iccs.in

Paid up Capital

₹ 83.3 L

Authorised Capital

₹ 5.0 Cr

AGM

31 Jun 2024

Type

Public
Non-government Company

Last Balance Sheet Date
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Mar 2023 Updated on : 23 Oct 2024
* There is the date provided by MCA, but availability for this year is not guaranteed.

FAQ - INSIGHT CUSTOMER CALL SOLUTIONS LIMITED

What is the incorporation date of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED?

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The incorporation date of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED is 28 June, 2005

What is the authorized share capital of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED?

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The authorized share capital of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED is INR ₹ 5.0 Cr.

What is the paid-up capital of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED?

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The paid-up capital of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED is INR ₹ 83.3 L.

What is the registered address of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED?

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The registered address of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED is 43 FF, C/CENTRE, BASANT LOK, VASANT VIHAR NEAR CITI SHOPPE NA New Delhi North East Delhi - 110057

What is the CIN number of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED?

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The CIN number of INSIGHT CUSTOMER CALL SOLUTIONS LIMITED is U74999DL2005PLC138072.

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