Business process outsourcing (BPO) is the practice of contracting out non-core business functions to a third-party service provider. BPO services can range from data entry and processing to customer service and telemarketing. BPO can help businesses reduce costs, improve efficiency, and focus on their core competencies. India is one of the leading destinations for BPO services, owing to its large pool of skilled professionals, low-cost solutions, and favorable business environment. In this blog, we will explore the top 10 BPO companies in India that offer high-quality and diverse BPO solutions to clients across the globe. These companies have established themselves as the best in the industry, with their expertise, experience, and excellence. Let’s take a look at the list of top 10 BPO companies in India:
Genpact is the largest BPO company in India, founded in 1997 by Pramod Bhasin. It offers business process and technology management solutions to clients across various industries, such as banking, finance, insurance, healthcare, manufacturing, retail, and consumer goods. Genpact has over 65,000 employees in India, working from more than 25 cities. Some of the services that Genpact provides are data entry and processing, data management, payment processing, surveys, order taking, inbound and outbound call center, customer service support, help desk support, and more.
- CIN: L72200DL1997PLC228232
- Headquarters: Gurugram, Haryana
- Incorporation date: December 29, 1997
Tata Consultancy Services (TCS)
TCS is one of the leading IT and BPO companies in India, founded in 1968 by J.R.D. Tata. It offers a wide range of IT and BPO services to clients across the world, covering various domains such as banking, finance, insurance, telecom, media, energy, utilities, healthcare, life sciences, retail, and travel. TCS has over 4 lakh employees in India, working from more than 50 locations. Some of the services that TCS provides are data entry and processing, data analytics, document management, finance and accounting, human resources, customer service support, telemarketing support.
- CIN: L22210MH1995PLC084781
- Headquarters: Mumbai, Maharashtra
- Incorporation date: January 19, 1995
WNS Global Services is a leading BPO company in India, founded in 1996 by Neeraj Bhargava. It offers end-to-end business process outsourcing solutions to clients across various sectors such as travel, insurance, banking and financial services (BFS), healthcare and utilities. WNS has over 25 thousand employees in India working from more than 10 cities. Some of the services that WNS provides are data entry and processing data analytics document management finance and accounting human resources customer service support telemarketing support research and analytics.
- CIN: U72300MH2002PLC138387
- Headquarters: Mumbai Maharashtra
- Incorporation date: February 18 2002
EXL Service is a leading BPO company in India, founded in 1999 by Vikram Talwar and Rohit Kapoor. It offers business process solutions and analytics services to clients across various sectors such as insurance, banking, healthcare, travel, transportation, and logistics. EXL has over 15 thousand employees in India, working from more than 10 locations. Some of the services that EXL provides are data entry and processing, data analytics, document management, finance and accounting, human resources, customer service support, telemarketing support, research and analytics.
- CIN: U72200DL1999PLC101514
- Headquarters: Noida, Uttar Pradesh
- Incorporation date: March 29, 1999
Wipro BPO is a division of Wipro Limited, one of the leading IT and BPO companies in India, founded in 1945 by M.H. Hasham Premji. It offers a range of IT and BPO services to clients across the world, covering various domains such as banking, finance, insurance, telecom, media, energy, utilities, healthcare, life sciences, retail, and travel. Wipro BPO has over 1 lakh employees in India, working from more than 20 locations. Some of the services that Wipro BPO provides are data entry and processing data analytics document management finance and accounting human resources customer service support telemarketing support.
- CIN: L32102KA1945PLC020800
- Headquarters: Bengaluru, Karnataka
- Incorporation date: December 29, 1945
Firstsource Solutions Ltd. is a leading BPO company in India, founded in 2001 by Ananda Mukerji and Rajesh Subramaniam. It offers customized business process management solutions to clients across various industries such as banking, finance, insurance, telecom, media, healthcare, and education. Firstsource has over 20 thousand employees in India working from more than 15 locations. Some of the services that Firstsource provides are data entry and processing data analytics document management finance and accounting human resources customer service support telemarketing support research and analytics.
- CIN: L64202MH2001PLC134147
- Headquarters: Mumbai Maharashtra
- Incorporation date: December 6 2001
Infosys BPO is a subsidiary of Infosys Limited, one of the leading IT and BPO companies in India, founded in 1981 by N.R. Narayana Murthy and six others. It offers business process outsourcing solutions to clients across various industries such as banking, finance, insurance, telecom, media, manufacturing, retail, and healthcare. Infosys BPO has over 30 thousand employees in India, working from more than 10 locations. Some of the services that Infosys BPO provides are data entry and processing, data analytics, document management, finance and accounting, human resources, customer service support, telemarketing support, research and analytics.
- CIN: U72200KA2002PLC030310
- Headquarters: Bengaluru, Karnataka
- Incorporation date: April 3, 2002
Aditya Birla Minacs Worldwide Ltd.
Aditya Birla Minacs Worldwide Ltd. is a joint venture between Aditya Birla Group and Minacs Worldwide Inc., founded in 2007. It offers business process outsourcing and technology solutions to clients across various sectors such as banking, finance, insurance, telecom, media, automotive, manufacturing, and healthcare. Aditya Birla Minacs has over 20 thousand employees in India, working from more than 15 locations. Some of the services that Aditya Birla Minacs provides are data entry and processing data analytics document management finance and accounting human resources customer service support telemarketing support research and analytics.
- CIN: U72200MH2007PLC175282
- Headquarters: Mumbai Maharashtra
- Incorporation date: August 1 2007
Aegis Ltd. is a part of Essar Group, founded in 1985 by Shashi Ruia and Ravi Ruia. It offers business process outsourcing and technology solutions to clients across various domains such as banking, finance, insurance, telecom, media, travel, hospitality, and healthcare. Aegis has over 40 thousand employees in India working from more than 20 locations. Some of the services that Aegis provides are data entry and processing data analytics document management finance and accounting human resources customer service support telemarketing support research and analytics.
- CIN: U72200MH1985PLC036811
- Headquarters: Mumbai Maharashtra
- Incorporation date: July 11 1985
Hinduja Global Solutions is a part of Hinduja Group founded in 2000 by Parmanand Hinduja. It offers business process outsourcing and technology solutions to clients across various sectors such as banking finance insurance telecom media healthcare retail and consumer goods. Hinduja Global Solutions has over 25 thousand employees in India working from more than 10 locations. Some of the services that Hinduja Global Solutions provides are data entry and processing data analytics document management finance and accounting human resources customer service support telemarketing support research and analytics.
- CIN: L72200MH1995PLC084610
- Headquarters: Mumbai Maharashtra
- Incorporation date: January 12 1995
